Delivery Terms

Delivery Information:

Delivery Address:

Please provide us with a delivery address where deliveries can be made during normal business hours from Monday and Friday.

If there is nobody to sign for the goods when they are delivered the freight carrier will leave a missed delivery advice card in your letter box advising of the failed delivery.

Delivery Instructions:

Please provide clear delivery instructions within the "Special Delivery Instructions" area of the checkout. Many of the products on our website are large and heavy in nature and may require special  delivery arrangements.


Delivery Times:

If your order contains multiple products then individual products may be delivered on different days, depending on the availability of freight carriers on any given day to facilitate the delivery.

In most cases we expect delivery to have be completed within 7-14 days of placement of your order.


Receipt of Delivery:

Where possible, before signing as having received the products in good order please unpack and check the product/s for any faults or damages.

Please notify Interiors Online of any faulty or damaged goods within 48 hours of receipt of the goods by phone on (08) 83387400 or email david.p@interiorsonline.com.au.

Once we have received your advice of any faulty or damaged goods we will liaise directly with our Supplier/s to resolve the issue. Please refer to the Refunds & Returns Policy section for more information.